Instilling Faith & Principles in an Industry Few Trust

Christian Brothers Franchisee Satisfaction Grows For Six Straight Years

Christian Brothers
December 17, 2014
Christian Brothers Franchisee Satisfaction Grows For Six Straight Years


Ret. Army Col. Jud Cook at his Christian Brothers Automotive franchise location near Tampa.

Every year, Christian Brothers Automotive asks a third-party research firm, Franchise Business Review, to survey all of our franchisees. We want to know what they, as a group, like best about being part of Christian Brothers, and where we have the biggest opportunities to improve our franchisee support. Then we work to make changes so our franchisees will enjoy more success and fulfillment.

We first surveyed Christian Brothers franchisees in 2008, and our franchisee satisfaction scores at the time were significantly higher than average for franchise companies, Franchise Business Review reported. Still, surveys will always reveal a few rough spots, and we work hard every year to improve our headquarters operations so we can offer the best possible support.

It’s paid off.

For six consecutive years, our franchisee satisfaction scores have improved. A satisfaction score that started at “above average” is now exceptional. In fact, thanks to our levels of franchisee satisfaction, Franchise Business Review now ranks us as the top franchise opportunity in the automotive sector.

Christian Brothers Automotive Franchise Owner

The survey also invites franchisees to evaluate individual aspects of the company. In 2008, training and support was rated slightly above average for the franchise industry; now it is rated significantly above average. In 2008, the franchise system itself was rated significantly above average; now it is rated even higher. In 2008, the financial opportunity and general satisfaction received strong appraisal; today they are even stronger. In 2008, Christian Brothers’ leadership was given especially high marks; those marks are even higher today.

We are incredibly proud of these results, especially because franchise satisfaction has grown at the same time that we have been expanding. In 2008, we had fewer than 50 franchisees. Today, we have more than 130 locations. We’ve worked hard to ensure that our franchisee support not only stays strong, but actually improves as we partner with franchisees to expand into new cities nationwide.


To learn more about the Christian Brothers Automotive franchise opportunity, fill out our form to to start a conversation with us. We look forward to introducing ourselves and learning about you!

Christian Brothers Automotive

Disclaimer: Information made available through this website regarding the Christian Brothers Automotive franchise opportunity is for general information only and is not intended to be a franchise offer. Offers are made only after delivery of an effective Franchise Disclosure Document in compliance with applicable federal and state laws. None of the communications made through this website should be construed as an offer to sell Christian Brothers Automotive franchises in, nor is any such communication directed to the residents of, any jurisdiction requiring registration of a franchise before it is offered and sold in that jurisdiction. No Christian Brothers Automotive franchises will be sold to any resident of such jurisdiction until the offering has been exempted from the requirements of, or duly registered in and declared effective by, such jurisdiction and the required Franchise Disclosure Document has been delivered to the prospective franchisee before the sale in compliance with applicable law.

Format Disclosure: Assuming you qualify as a prospective franchisee of Christian Brothers Automotive, we may provide you with a Franchise Disclosure Document in hard copy or electronic format. If the Franchise Disclosure Document is furnished electronically, it will be provided in a Portable Document Format (PDF) file. You must use the Adobe Acrobat program in order to open and view this type of electronic file.

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