Instilling Faith & Principles in an Industry Few Trust

Christian Brothers Automotive (CBA) stands out as an automotive service destination fueled by love, integrity, and genuine community spirit. Beyond repairing cars, our mission is rooted in forging connections, celebrating victories, and navigating the road to success together. Whether veterans of the industry or first-time franchise owners, our Franchisees embody this philosophy through every aspect of their work. Recently, we asked some of our Franchise Owners what they love most about the automotive industry.

John and McKenzie Coleman didn’t have prior experience in car maintenance or repair before opening their CBA location in Covington, LA. However, with their business acumen, customer service experience, and the additional support they received from our Home Office team, John and McKenzie were able to hit the ground running in opening their first CBA shop. Three years later, they continue to serve guests and drive joy through our people-first approach to car repair.

“We decided to franchise with CBA after falling in love with the people who run the company,” McKenzie said. “They consistently put others before themselves…and inspire us to love on everyone around us and lead our team with love and servant hearts. I kept waiting for the ball to drop, for the dream to implode; it must be too good to be true. Here we are almost three years into our journey with the CBA team, and franchising in this industry is just getting better.”

In Murfreesboro, Tennessee, Franchisee Andrew Slemp was introduced to CBA when working at his family’s franchise location in high school. He said he wasn’t interested in the automotive industry as a career, but quickly fell in love with the business before deciding to become a Franchise Owner himself.

“I fell in love with the teamwork, the customer experience, being a part of the most respected shop in town, and building the best team possible,” Andrew said. “Overall, I just love coaching—CBA allows me to be a coach, an owner, and a general manager. It’s a lot of fun.”

Some Franchisees were called to business ownership with CBA for a different reason altogether. Tammie Green recalls being called by God to provide her local community of Shawnee, KS with ethical and excellent automotive service.

McKenzie, Andrew, and Tammie are only a few examples of how our Franchisees find joy in franchising in the auto repair industry. From our Franchisees and Home Office staff to our Service Team Members, CBA is reshaping the auto repair industry one shop at a time.

McKenzie puts it this way:

“We have guests come in that are in crisis and we get to fix that crisis. Our technicians are heroes. Our service advisors have been counselors and encouragers. It is nothing like any automotive experience you’ve ever had, unless, of course, you have been into another CBA.”

Christian Brothers Automotive is a franchise unlike any other. Franchising in the automotive industry offers a recession-proof investment opportunity, with the chance to help keep your community running. Our Franchise Owners and Operators are part of a family of individuals with shared goals of providing the best quality of service, driving joy, and fostering trust within their communities. No one is alone in the franchise journey with CBA—we have a full team by your side to assist you each step of the way, from initial interest to your grand opening and beyond.

Reach out today to learn more about a franchise opportunity rooted in love, care, and spreading joy through auto repair.

We're excited to share the highlights from our recent 9th Annual Mastering the Difference Conference (MTD) held in the vibrant city of Houston, home of our headquarters. Each year, this event brings together incredible automotive technicians and service team members from franchise locations across the country, providing time for learning, networking and celebrating the remarkable work taking place each day at CBA locations from coast to coast.

The MTD conference is more than just a gathering; it's a testament to our commitment to excellence in the automotive industry and the value we place on community and camaraderie. Our CEO Donnie Carr summed it up perfectly when he said, "When we invest in our team, we’re investing in the success of our brand and the satisfaction of our guests."

This year, we had the privilege of hosting some incredible keynote speakers. David Salyers, a marketing pioneer known for his work with Chick-fil-A, shared his wisdom with us and reminded our team members about the significance of perspective. We were also fortunate to have inspiring women in the automotive industry share their insights with us. Bogi Lateiner, a Master Technician and the host of the MotorTrend TV show All Girls Garage, delivered a passionate speech about changing the way women experience the industry as professionals and patrons.  Lauren Strang, Director of Learning and Development for Christian Brothers Automotive Corporation, spent the conference teaching Service Writers and Managers the importance of effective employee onboarding in creating a world-class culture. Furthermore, Pastor Jason Robinson of the Church of the King added a unique perspective, emphasizing to us the importance of faith and community in all that we do.

One of the high points of the conference was our community service project, "Feed the Hunger." This initiative is close to our hearts as it aims to provide immediate nutritional resources to vulnerable children and invest in their long-term success through education and spiritual growth. During the event, attendees came together to package over 75,600 meals for children in need around the world. It's moments like these that remind us of the impact we can make when we work together and truly underscore the real mission of our organization.

At MTD, we also had the honor of presenting the coveted Lighthouse award to Megan Roan, the Business Development Officer for Christian Brothers Automotive locations in North Richland Hills and Weatherford, Texas. This award recognizes individuals who go above and beyond to make a meaningful impact in their communities. Megan was the 2023 recipient for her outstanding work with the nonprofit Unfaulted and her contributions to National Service Day each year. We're incredibly proud of her and the positive difference she's making not just in her shops but in her community.

We also want to shine a spotlight on William Link, one of the dedicated technicians at Christian Brothers Automotive in Virginia Beach. William achieved the prestigious Auto Care Association (ASE) World Class Technician Certification. This certification is a testament to his unwavering commitment to excellence in the automotive service field. Out of the 250,000 ASE-certified technicians in the United States, only 2,000 have achieved this status since 1986, with fewer than 50 attaining it annually.

As we reflect on the Mastering the Difference Conference, we're filled with gratitude and pride for the amazing teams working at franchise locations across our brand and the incredible dedication they bring to CBA. Next year’s conference in San Antonio will be just as invigorating and we can’t wait to reconnect with all the wonderful individuals that make up the CBA family.

The MTD conference is just one instance of how we develop our brand and team members at locations across the country. Likewise, the conference demonstrates the support we provide Franchisees and their team members.

Interested in learning more about the CBA Nice Difference and our franchise opportunities? Explore our website to learn more and if you’d like to take the next step, fill out our inquiry form and a member of our development team will be in touch.

As CBA has expanded over the last 41 years, we’ve brought people-first car repair and maintenance to numerous communities across the nation. Beginning with our Texas roots, where our first franchised location opened in The Woodlands, we’re now operating more than 275 shops across 30 states.

Our success lies not only in our dedication to excellent automotive service but also in our strategic approach to entering new markets and selecting prime sites for CBA shops. In this post, we'll delve deeper into our real estate support and highlight the stories of two exceptional Franchisees, Darleen Reese and Brett Clancy, who have grown their business with CBA in new territories.

Securing a Site for Your CBA Shop

We understand that a great location is pivotal to the success of any business. Even within a competitive commercial real estate market, we're able to compete without deviating from our site selection criteria to find our Franchisees and Franchise Operators the perfect site. In addition to our real estate criteria, serious consideration is given to important factors such as demographics, psychographics, property size, price, zoning, traffic counts, and more.

Our in-house real estate team takes a data-driven approach to pinpoint optimal locations, combining high-tech databases with on-the-ground intelligence. Here's an overview of the steps involved in our site selection process:

  1. Research and Analysis: Our team conducts thorough market and demographic analyses, examining local demographics and traffic patterns. We also identify primary competitors in the area.
  2. Aerial Tour: To ensure that a potential site meets our high standards, we conduct an aerial tour of the area, assessing accessibility and visibility.
  3. Due Diligence: Once a site is selected, we initiate a formal due diligence process, creating civil, architectural, and building plans for the proposed location.
  4. Government Liaison: We work closely with local governments and agencies to secure the necessary building permits and variances.
  5. Construction Support: We assist franchisees in procuring building permits and overseeing the construction of their new location, ensuring it aligns with the necessary specifications.
  6. Final Inspections: Following construction, city inspections are conducted, and a Certificate of Occupancy is awarded, allowing for the opening of the new CBA shop.

We believe that our attention to detail in the site selection process can help our franchise owners hit the ground running. Now, let's take a closer look at the success stories of two remarkable Franchisees who have pioneered CBA’s success in new growth markets.

Brett Clancy: Expanding Our Presence in Idaho

In May 2014, Brett Clancy opened the very first CBA shop in Idaho. At nearly 5,000 square feet with nine service bays, the Meridian shop and its employees not only provide full-service automotive diagnostic testing and evaluation but also the thoughtful and supportive care that comes with the CBA approach. Brett’s first location amassed enough success that in June 2023, he signed on to expand in Star, Idaho, with his second shop to be located at 12440 W. Goldcrest Street. Having already broken ground at the site, Brett plans to open the doors of the second location in early 2024. Using our business model as a guide and his own unique community connections, Brett has thrived in his market entry; we’re thrilled to see him grow the business and wish him continued success in the years ahead.

Darleen Reese: Pioneering Outside of Texas

Darleen Reese is a trailblazer in the Christian Brothers Automotive franchise family. She opened her first shop in Brentwood, Tennessee in 2000, becoming the first to own a shop outside of Texas and one of our very first female shop owners. Over the past 23 years, Darleen has built a thriving business and strong relationships in her community. Her commitment to providing honest service has earned her a wealth of long-term customers. Being involved with her team and problem-solving alongside them is extremely important to Darleen and it creates the caring culture that guests can feel. Darleen’s long-standing career with CBA is a testament to her hard work and dedication and we are so proud of her achievements over the last two decades.

With CBA’s real estate expertise and extensive support, our Franchise Owners and Operators feel ready to accelerate into new markets with confidence. If you're interested in joining the Christian Brothers Automotive Franchise family, fill out our inquiry form and a member of our development team will be in touch.

Christian Brothers Automotive

Disclaimer: Information made available through this website regarding the Christian Brothers Automotive franchise opportunity is for general information only and is not intended to be a franchise offer. Offers are made only after delivery of an effective Franchise Disclosure Document in compliance with applicable federal and state laws. None of the communications made through this website should be construed as an offer to sell Christian Brothers Automotive franchises in, nor is any such communication directed to the residents of, any jurisdiction requiring registration of a franchise before it is offered and sold in that jurisdiction. No Christian Brothers Automotive franchises will be sold to any resident of such jurisdiction until the offering has been exempted from the requirements of, or duly registered in and declared effective by, such jurisdiction and the required Franchise Disclosure Document has been delivered to the prospective franchisee before the sale in compliance with applicable law.

Format Disclosure: Assuming you qualify as a prospective franchisee of Christian Brothers Automotive, we may provide you with a Franchise Disclosure Document in hard copy or electronic format. If the Franchise Disclosure Document is furnished electronically, it will be provided in a Portable Document Format (PDF) file. You must use the Adobe Acrobat program in order to open and view this type of electronic file.

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