RESEARCH FIRM COMPARES FRANCHISEE SATISFACTION AMONG BRANDS, PUTS CHRISTIAN BROTHERS AUTOMOTIVE AT TOP OF LIST — AGAIN
Christian Brothers locations are friendly and clean. The lobby is like a living room — not what most people associate with an auto repair shop.
Christian Brothers Automotive is the No. 1 auto repair franchise for franchisee satisfaction, according to Franchise Business Review.
The market research firm surveyed 28,000 franchisees representing more than 300 brands to put together this year’s list of top franchise opportunities. In addition to being named the top auto repair franchise, Christian Brothers was also named one of the Top 50 brands overall for the 9th year in a row.
UNIQUE FINANCIAL MODEL
Christian Brothers is a highly rated, faith-based auto repair franchise with a unique financial model. Christian Brothers purchases the location for new auto repair centers and then constructs attractive “build-to-suit” buildings, which the franchisee then operates. This allows potential franchisees to get started with as little as $75,000 in liquid capital. Another big departure from normal franchising practices is the fact that Christian Brothers does not charge royalties based on top-line revenues. Instead, royalties are paid as a share of the profits, which are calculated after expenses. This means Christian Brothers does not make money unless the franchisee is making money, which eases some of the burden of starting a new business and also incentivizes Christian Brothers to offer outstanding support.
Christian Brothers franchisee Jud Cook was an Army colonel before becoming the owner of an auto repair franchise near Tampa.
YOU DON’T NEED AUTOMOTIVE EXPERIENCE
Christian Brothers is also unique in the industry because most of its franchisees come from non-automotive backgrounds. “We look for great people who are committed to customer service and becoming a light in the auto repair industry,” says Josh Wall, VP of Franchise Development for Christian Brothers. “We look for people who are energetic, who have a lot of integrity, who are called by faith to do work that honors God by helping others, and we do everything we can to help those people succeed.” It is because of these great franchisees that Christian Brothers has never closed a store.
Franchise Business Review surveyed 102 Christian Brothers owners in 2015 to evaluate our system and learn how franchisees feel about their investment. The detailed survey explored Christian Brothers’ training and support, franchise system, leadership, core values, and financial opportunity, as well as how franchisees feel about the franchise community, their individual performance, and their general satisfaction. In every category, the average score was either “very good” or “excellent.”
OWN A CHRISTIAN BROTHERS AUTOMOTIVE FRANCHISE
Founded in Houston in 1982, Christian Brothers is an automotive repair facility based on a core philosophy of honesty, integrity, reliability and exceptional customer service. We provide full-service automotive diagnostic testing and evaluation, maintenance programs and repair work for all domestic and foreign vehicles, and we pride ourselves on providing a pleasant, professional and clean automotive service experience every time. We put families first for our customers and our teams, so all of our locations operate during traditional working hours but are closed on weekends, allowing customers, owners and employees to enjoy quality family time.
If you’d like to learn more about owning your own Christian Brothers franchise, fill out the form at left to download our free franchise report. We’d love to start a conversation with you!
