This year, our business model, like most, was taken for a test drive. As we close the chapter of 2020 and reflect back on the past 12 months, it’s clear that our investment into new technology before the pandemic, along with our operations protocol, positioned us to fare well during a turbulent year full of uncertainty.
An investment in our faith-based approach to automotive repair has buoyed business for many of our franchisees and we pride ourselves on always supporting our franchise family through every challenge. The pandemic has been no exception.
Our franchisees carry on that same level of dedication to their guests and communities. Our shops remain committed to going the extra mile to make the repair experience easier and hassle-free, investing great care into making the customer the center of each business relationship.
As we’re revving up for more growth in the year ahead with new tried and tested operating principles in the driver’s seat, our 2020 performance numbers speak to the strength of brand and franchise opportunity as we look ahead:
- 10.5% growth in systemwide sales
- 19 new store openings
- 20 new construction projects completed
- 0 locations closed
With automotive services poised to be a top franchise investment category in 2021,
learn what it really means to build a thriving faith-based business with our proven approach in a recession-resistant industry.
Learn more about franchising with Christian Brothers Automotive.
