CHRISTIAN BROTHERS HELPS YOU BRING IN STEADY AUTO REPAIR FRANCHISE REVENUE THROUGH LOYAL, SATISFIED GUESTS WHO SPREAD WORD-OF-MOUTH
The best way to increase auto repair franchise revenue is to make sure your guests come back for more and spread the word about your excellent service. Christian Brothers Automotive can help you make sure that guests have the best experience with your franchise. Read on to see the many ways you can create and benefit from repeat business over both the short and long terms.
Providing great experiences creates loyal guests who spread word-of-mouth about your franchise.
GREAT EXPERIENCES CREATE REPEAT CUSTOMERS
The simplest way to create repeat business is to make sure every guest has a great experience the first time around. The auto repair industry is something nearly everybody needs on an ongoing basis, but hardly anyone has a good experience with. Christian Brothers was built to provide better service and change that perception.
Our hardworking franchise owners and their talented teams make sure their guests know exactly what’s going on with their vehicles, and what we’re doing to fix it. We’re open and transparent in an industry that can often be difficult for guests to understand, so they know that they can trust us with something so important in their lives. When people find an auto repair specialist they can trust, they keep coming back.
REPEAT BUSINESS BRINGS NEW BUSINESS WITH IT
Of course, we wouldn’t be growing so steadily, both as a franchise and in our individual locations’ revenues, if we didn’t continue to reach out to new customers. Franchisees are always marketing and connecting with their community, but they will be the first to say having loyal, repeat guests brings in new ones through word-of-mouth recommendations to friends and family.
“The main thing that brings them in the first time is word-of-mouth. New guests hear about us from their neighbors,” says Flower Mound, TX, franchise owner Paul Welch. “Word-of-mouth has been crucial, but that only works if it is good. We’ve had to develop a good reputation over the years of taking care of people. We do our very best to treat guests like we would want to be treated, as part of the family.”
Guests love to know that they have a place they can trust with their vehicles, and that trust keeps them coming to your business for years.
STRONG GUEST RELATIONSHIPS MAKE YOUR BUSINESS VIABLE FOR THE LONG HAUL
All of this helps make Christian Brothers a great long-term business opportunity. Those repeat guest relationships and word-of-mouth recommendations add up and help you build a long-lasting foundation for your business that continues to pay off for years to come.
“My staff and I have become the go-to guys who take care of the family cars, rather than having people who come in one time and then you never see them again,” says Murfreesboro, TN, franchise owner Keith Slemp. “We have a really strong community network of longtime guests that we’ve been able to meet and help over the years.”
OWN A CHRISTIAN BROTHERS AUTOMOTIVE FRANCHISE
Founded in Houston in 1982 and franchising since 1996, our Christian business opportunities are based on a core philosophy of honesty, integrity, reliability and exceptional service. We provide full-service automotive repair for all domestic and foreign vehicles, and we pride ourselves on providing a pleasant, professional and clean automotive service experience every time.