While the spirit of giving extends year-round for Christian Brothers Automotive, the holiday season is a great time to reflect on why we are thankful to be a part of the CBA franchise family. We are fortunate to have many selfless individuals in our organization who put our pillar of neighborliness into action and pay it forward daily to our guests at every shop.
To underscore this point, when we asked our valued franchise owners to provide their perspectives on the best parts of their job, across the board, our owners responded that caring for guests is their favorite part of the day. This is one of the reasons why we are so thankful for our franchisees who showcase day in and day out that they are dedicated to serving guests and their communities. Continue reading to learn more about why we’re thankful for our shop owners and the way they’ve helped shape the franchise system into one that draws strong interest from others seeking make a difference as CBA franchise owners.
Serving Guests with The Nice Difference
Owner of the Hampton Cove, Alabama shop, Jeff Cole, emphasized that his guests are grateful for having a place in the community that goes above and beyond with their services. “I love hearing the positive response from our guests, it makes my team and I feel even more empowered to continue striving to deliver the best possible experience,” Jeff explained.
And, building on Jeff’s comment about strong guest sentiment, we aim to uphold the highest standard for respectful automotive services by following what we like to call the “Nice Difference.” This motto means franchisees stand behind their work with a warranty in place that protects and benefits the guest.
We are appreciative that our franchisees seek to spread kindness and compassion each and every day in their shops, exemplifying what it means to be an agent for goodness.
Stewarding a Team of Passionate People
The entirety of the Christian Brothers Automotive franchise has a very clear mission that like-minded people feel called to, meaning our franchisees and their team members align on business principles from the beginning and throughout the shop’s growth journey.
A big factor in stewarding a team of passionate people stems from enthusiastic leadership, which makes the job and mission much more rewarding. Our committed owners value hard work delivered with a caring demeanor and in a timely manner. Gregg Romans, owner of the Crestwood, Kentucky shop, loves to steer his team toward success. Gregg says the freedom to build a strong team that performs well and trusts his leadership makes his job an enjoyable and fun one.
Spearheading Charitable Give-Back Efforts
Owning a Christian Brothers Automotive shop is not just about car repair; it is about people caring and demonstrating the concept of treating others how you want to be treated.
Jimmy Turner, owner of the Collierville, Tennessee shop is very determined to treat people who walk through his shop’s door with respect and regards it as a blessing to support non-profit organizations and help others through his business.
Along with running a successful people-oriented business, our automotive franchise owners, like Jimmy, prioritize additional efforts to give back to their community members. The positive connections each owner forms within their community are in the vein of putting individuals at ease and allowing them to feel confident and comfortable.
Franchisee of the Hutto, Texas shop, James Guzman, also understands the importance and impact that a helping hand can have on someone who needs it. Guzman describes a car as a lifeline for some individuals and more than just a vehicle for transportation. A car in working condition can help those struggling to achieve their goals. The Hutto shop, along with all Christian Brothers Automotive locations, gives the gift of car repair every year to single mothers across the nation with a dedicated day for free oil changes.
We are so thankful to James and all our franchisees for showcasing that kindness can thrive in the automotive industry. Without you, none of this would be possible.
