A franchisor is only as strong as the performance of its franchisees. That is why we devote our corporate support team to nurturing passionate, service-driven franchisees that keep us rolling down the road.
Don’t just take our word for it. We recently had the opportunity to interview a group of our franchisees to get their thoughts on what sets Christian Brothers Automotive apart. Take a few minutes to gain their perspectives.
“I would describe my ownership at CBA as once in a lifetime,” Keith Guyton, Georgetown & Round Rock locations.
“Christian Brothers was a natural choice for us. You’re really dealing with good people. Good people who care about you,” Bill Tiernan, owner of CBA Clive location.
WE HAVE THE BUSINESS MODEL THAT KEEPS YOU MOVING FORWARD
When it comes to customer service, we rely on one simple passage, “Love your neighbors as yourself.” Matthew 22:39. We have proven the key to a successful business is treating customers with respect, transparency and integrity.
Many of our franchisees don’t have previous experience in the auto service industry. That proves to be our greatest differentiator, our franchisees relate to the average customer and ensure our services always meet the standards and concerns of the car owner.
“Christian Brothers will take care of the technical aspect, but as long as you love people and want to help people, you can do this,” Jonita White, CBA West Frisco.
Before your grand opening, each franchisee receives extensive training designed to give them the tools to run their business successfully. Support doesn’t stop there; our ongoing training program gives franchisees the resources at their disposal to navigate their franchise to success.
WHAT DO WE OFFER FRANCHISEES?
While each franchise is individually owned and operated, we work with you every step of the way to ensure your success. With more than 240 locations across the nation, we are always looking to expand into new states and territories.
“What a pleasure it is to go to work every day and feel like you’re doing something for the community. It’s the greatest thing that has ever happened to my wife and I,” Mark Stehr, owner of CBA Rockwall & Forney.
With 4-star owner ratings and ranked in the Top 50 Franchise Business Review for over a decade straight, Christian Brothers Automotive sets industry standards with an Industry-Leading Average Unit Volume (AUV) at over $1.661MM* and Net Promoter Scores (NPS) of 81 based on customer satisfaction.
Since we started franchising, we set out on a mission to change the automotive repair industry and provide a repair team that customers can trust. Learn about the available growth markets that we are looking to expand into in the future.
*As disclosed in 2020 FDD. For more information, please see Item [19] of the Christian Brothers Automotive Franchise Disclosure Document.