Owning a business is a dream for many entrepreneurial-minded individuals, but some are hesitant to take the leap into business ownership. With a franchise concept like ours, we take the guess work out of starting a business and provide our franchisees with a straightforward and supportive model that steers them toward growth and profitability. Below are a few reasons why the Christian Brothers Automotive franchise opportunity may be the best investment option for you:
No Automotive Experience Required
Many of our existing franchise owners started out with no prior experience in the automotive industry. Because of our thorough and comprehensive onboarding process that guides franchisees and their team members, our owners are thriving and adding additional shops to their existing portfolios. CBA Owner Aaron Tharp has been with our brand since 2004 when we only had 24 stores. Now, Tharp is a four-shop franchisee, and our growing concept recently surpassed 250 shops nationwide.
We’ve been able to reach such promising achievements because of the reliable and integrated systems and processes within our franchise model. We set our franchisees up for success upon their arrival; continuing to encourage their growth with our guidance on leadership and business management, operations and workflow, guest satisfaction and service, marketing and recruiting, automotive systems and computer software, as well as benefits administration and Human Resources.
The Automotive Technology Department at the Christian Brothers Automotive Home Office is another avenue that works to ensure our franchise owners have all the tools they need to succeed without any prior experience in the aftermarket automotive industry. Our AutoTech team assists franchisees and their technicians in finding solutions to any questions or problems they have with the repairs. From our Houston office, we work with shop technicians to remotely program systems, assist with emergent safety repairs, provide help with foreign repairs and so much more. This team also hosts regional and national training programs on the latest in technology and diagnostics in the automotive industry. With the help of our AutoTech team, our franchise owners are able to tackle any repair and maintenance task without needing to become experts on the subject themselves.
A Compassionate and Values-Driven Franchise
We understand and appreciate a deep sense of purpose when it comes to our work at Christian Brothers Automotive. We engage with the communities we serve and strive to bring a principled and empathetic approach to the automotive repair industry. Treasure Valley, Idaho franchise owner Rich Martinez is just one example of the many owners in our system who put their care into action. When a local couple left a vehicle at Martinez’s shop and asked him to donate it, Martinez knew he wanted to find the right opportunity to change someone’s life for the better. Along came the Prudnikov family, refugees from Ukraine who were given the vehicle to make their new life in America a bit easier. We put people first at CBA and welcome prospective franchisees who share this community-motivated mindset.
Customer and Franchisee Satisfaction
Our automotive franchise concept is backed by customer and franchisee satisfaction results, making it additionally attractive to business investors. We’re proud to share that we were ranked number one by J.D. Power for the third year in a row and scored the highest in Customer satisfaction for Aftermarket full-service maintenance and repair with a score of 825*. We were also named a Top Recession-Proof Franchise for 2022 by Franchise Business Review. Along with this attainment, we’ve ranked among the top 50 franchises for franchisee satisfaction 10 years in a row, further showcasing the quality care we provide our franchise owners. Christian Brothers Automotive franchisees appreciate our key model characteristics like our CBA Royalty (which outlines that corporate doesn’t get paid until franchise owners do), an annual salary and an industry-leading warranty.
A Proven Winning Formula
Overall, our proven franchise formula is what truly sets our concept apart from others and the results speak for themselves. Based on our 2022 Franchise Disclosure Document, our Average Unit Volume increased 27.5% from 2020 to 2021, going from $1.6 to $2.1 million. Furthermore, our shops continue to be a staple of the communities they operate in, each serving more than 4,000 guests each year on average. With zero location closures and one of the best reputations in the automotive repair industry, the Christian Brothers Automotive franchise continues to reach new milestones.
With top rankings and a proven model, joining our high performing car care franchise is attainable for qualified candidates. As we continue to develop in markets nationwide, we’re looking for value-driven franchise investors to join us. Read more about what it takes to become a Christian Brothers Automotive franchisee on our website.
*Christian Brothers received the highest score for aftermarket full-service maintenance and repair in the J.D. Power 2019, 2021-2022 Aftermarket Service Index (ASI) Satisfaction Studies of customer satisfaction with automotive aftermarket service providers. Visit jdpower.com/awards.